Shipping policy

Last Updated: January 2026

1. Shipping Destination

HONLIN currently ships to customers within the United States only.

At this time, we do not offer international shipping outside the United States.

All shipping fees displayed during checkout are charged in U.S. Dollars (USD).

2. Company Information

Chinese Factory & Business Address

Guangzhou Baiyun Honglin Garment Factory

Room 601, No. 2, Lane 1, Dagang West Street

Baiyunhu Street

Baiyun District

Guangzhou, Guangdong

China

This address is used for manufacturing, quality inspection, packaging, and business registration.

U.S. Customer Service Address

HONLIN Customer Service

817 Beltline Rd SW

Decatur, AL 35601

United States

Phone: +1 (938) 732-7053

Email: service@honlin.shop

Website: https://honlin.shop

This address is used for customer support, business correspondence, and approved returns only.

3. Order Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed after 2:00 PM Central Time (CT) will begin processing on the next business day.

Orders placed on weekends or holidays will be processed on the following business day.

If additional verification is required, processing time may be extended. Customers will be notified by email if any delay occurs.

4. Shipping Origin

All products are carefully inspected, packed, and shipped from our manufacturing and fulfillment facility located in Guangzhou, China.

Our U.S. address serves as our customer service and return support location and is not the shipping origin unless otherwise stated.

5. Shipping Methods & Estimated Delivery Time

Estimated shipping times begin after order processing has been completed.

Shipping Method	Transit Time
Standard Shipping	7–12 Business Days
Expedited Shipping (If Available)	4–7 Business Days

Estimated Total Delivery Time

Processing Time:
1–3 Business Days

Transit Time:
7–12 Business Days

Estimated Total Delivery Time: 8–15 Business Days

Delivery times are estimates only and are not guaranteed.

Unexpected delays caused by customs inspections, severe weather, public holidays, carrier disruptions, or other circumstances beyond our control may affect delivery times.

6. Shipping Rates

Order Amount	Shipping Fee
Under USD $69	USD $6.99
USD $69 or more	FREE Standard Shipping

Shipping charges are calculated and displayed during checkout.

Expedited shipping charges, when available, will also be shown before payment.

No hidden shipping fees will be added after checkout.

7. Shipping Carriers

To provide reliable delivery service, HONLIN works with professional logistics providers and final-mile delivery carriers.

Depending on your shipping address and logistics availability, your order may be delivered by one or more of the following carriers:

USPS
UPS
FedEx
DHL eCommerce
YunExpress
4PX

The carrier is automatically selected based on destination, shipping efficiency, and service availability.

8. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

Tracking number
Shipping carrier
Tracking link

Tracking information is generally available within 24–72 hours after shipment.

Customers can also log into their account at honlin.shop to check the latest order status.

If you have not received tracking information within 5 business days after placing your order, please contact our customer support team.

9. Duties & Taxes

Orders shipped to customers within the United States generally do not require customers to pay additional import duties or customs fees.

If any government authority requires additional taxes, customs duties, or other mandatory charges, the customer is responsible for those fees in accordance with applicable laws and regulations.

10. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us immediately at:

Email: service@honlin.shop

If your order has not yet been shipped, we will make every reasonable effort to update the shipping address.

Once an order has been shipped, we may be unable to modify the delivery address.

HONLIN is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

11. Delivery Delays

Although we strive to deliver every order within the estimated delivery period, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Severe weather
Customs inspections
Transportation disruptions
Public holidays
High shipping volume
Carrier operational delays

If your shipment experiences a significant delay, our customer support team will assist you in tracking your package and resolving the issue whenever possible.